Refund and Returns Policy

Refund and Returns Policy

Return Policy Terms and Conditions

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. WTLB Trading Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 30 days after the confirmation.

Please return your purchase to the following address:
Lot No. 11, Neutron Park, Kolombong Industrial Estate, Kolombong, Inanam, Kota Kinabalu, Sabah.

Please contact us at wtlbtradingsdnbhd@gmail.com or 6016-846 6630 if you have any questions or doubts.

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