WTLB Online Store offers various kind of Payment Methods as shown below:-

1. Invoice / Cheque / Offline Bank Transfer

Bank: Public Bank
Bank Account: 3205445512
Account Name: WTLB TRADING SDN BHD

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
The total amount you have paid :
Your Order No :

You may scan and email us the above info to Email Address: wtlbtradingsdnbhd@gmail.com

Note: Your purchased products will not be delivered until we have this confirmation.

Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

1. Click on “Lost Password?” and fill your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Yes,  only if the order is still on pending status.

– Please send an email to our customer’s service email at wtlbtradingsdnbhd@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

– Orders that are in shipping or shipped will not be cancelled.

Delivery usually will take about 7 to 14 days.

Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to wtlbtradingsdnbhd@gmail.com for us to clear your doubts.