Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. WTLB Trading Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 30 days after the confirmation.

Please return your purchase to the following address:
Lot 13, DBKK No. 8, Lorong Industri 1, 
Kolombong Light Industrial Centre,Jln Kolombong, 
88450, Kota Kinabalu,

Sabah, Malaysia

Please contact us at or +088-381164 if you have any questions or doubts.